Shopping Basics
We offer a variety of shipping methods to suit your needs, including standard, expedited, and bulk shipping. All orders are processed and shipped every Monday from our warehouse in France.
At Indian Spice Ship, we strive for 100% customer satisfaction. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of receipt for a full refund. Please contact us at info@indianspiceship.com to initiate a return and receive further instructions.
Refunds are processed within 5-7 business days after we receive and inspect the returned items. Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Yes, we ship our spices internationally from India and our warehouse in France. Please e-mail us at info@indianspiceship.com or call +91-9652173439 for more details on delivery times and shipping costs.
Payments
We accept a variety of payment methods, including Visa, MasterCard, American Express, UPI Gateway, Internet Banking and PayPal. All transactions are securely processed to protect your information.
Yes, we accept international credit cards. Please ensure your billing address matches the one associated with your credit card to avoid any issues.
Sales tax is applied to orders based on the applicable laws and regulations of your state or country. The total tax amount will be displayed at checkout before you complete your purchase.
Shipping & Returns
If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please reach out to us for detailed instructions on how to proceed.
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.
If you need to cancel or change your order, please contact us as soon as possible at info@indianspiceship.com or call +91-9652173439. We will do our best to accommodate your request.
Our customer service team is here to help! You can reach us by emailing info@indianspiceship.com or calling +91-9652173439. We strive to respond to all inquiries within 24 hours.
All orders are shipped every Monday-Tuesday from our warehouse in Réunion Island, France. It takes us 1-2 weeks to procure the items from India depending on the product.